Get Authentic with Marques Ogden
Get Authentic with Marques Ogden

Episode 52 · 3 weeks ago

Get Authentic with Marques Ogden- Elite episode Anthony Hynes

ABOUT THIS EPISODE

Our brand strongly value each party’s role in our system:  the client, the contractors, the insurance, and so on. We all want to be treated by the platinum rule. We have witnessed over the past 6+ years the importance of our position since it had a positive impact on each one of the parties involved. We realized our niche is in the professional claims supplementation and resolution area of our industry.

We have built our processes around simplifying the collection, verifying the documentation, and delivering the insurance claim information supported by factual documentation with a highly efficient way to communicate throughout the claim process to result in one of the most efficient, data-driven, processes in the market.  This allows all parties to have a win-win solution.

In this heart felt interview, Anthony shares with our listeners his heart felt journey of being a corporate America business man, who transformed himself into a super successful entrepreneur who is living his passion, which is to help others achieve success in their lives….

To check out more of our podcast episodes, please click our website link Marques Ogden | Keynote speaker - Executive Coach

Yea. Hello everyone, and welcome to another elite episode of the Get Authentic with Marcus Show. I'm your host, Marcus Ogden, and on today's elite episode, we're joined by entrepreneur Anthony Hyes. Before we bring Anthony up on the stage, I want to thank one of our amazing sponsors, Fusion Claims Consultants. They work in the insurance claims business and they are owned by Mr Anthony Hines. Now here he is my good friend and Balsimore Raven fan Anthony Hyes, Hey doing Anthony, Well, how about yourself? Thank you doing well? My friend doing well? So athlete. Before we get started, what does the word authentic slash authenticity mean to Anthony Hynes? It's a a great, great way to kick things off. To me, it starts with a quote that I learned. I had the same English teacher three times coincidentally, through sixth, eighth and twelfth grade. She had this poster and stuck with me to this day with this quote, be yourself and original is always worth more than a copy. Um and being a business owner entrepreneur, one of the biggest things that I hear from people all the time is, hey, you know, stay true to who you are, Be humble, trust your gut. And it took me going through some hurdles to understand what that really meant to me to be who I am, stay folk used all my...

...goals and the only way I can do that to me is being authentic. Um So that quote, it's my reminder every time when I'm starting to rethink my courses. What do i want? Like? What what if I wanted to go for? Who am I going to want to be at the end of the day once I accomplish my goals if it's not where I want to be. I mean, as a kid, I want to be an NFL player, but I don't like being away from my family. So traveling all that time when when you worked out me, so you learn to respect really who you are as a person and your your foundation, your quarter and as long as you surround yourself with core members, I feel like you can be your your best self. Love that, ladies and gentlemen, let's get real. The original is better than the copy. Now, Anthony, talk about fusion claims, consultants. What do you all do, what do you try? Who's your target? Flying? Talk about you know you are a sponsor of our show we're so grateful for your support. Talk about what you are doing with your business. UM. So the quick, easy way to explain it for the everyday person. We are the turbo tax version of the insurance claims process for the everyday consumer. Not necessarily UM, when they're working with a contractor out there from storm damage. UH. The best thing for a contractor to do to protect their business, to make sure that they can get what's right for each claim is to use a third party such as myself were we are a licensed public adjuster entity. We can represent the policy holder. We just don't choose to. We like to be different. UM. What separates us, i'd say, from our competition is my goal in this industry has been too build back a relationship that's been broken between that ensure company,...

...the contractor and the policyholder, the communication and the flow of it. We want to make sure people can get back the hold fast and we do that through the contractors. We have some great contractors that we work with. You look at the hurricane that just happened terrible, UM, very very destructive, and services companies such as myself we offer and the ability to help the contractor speed up that process with the insurance company. So we'd like to play that center. UM mediator. You know, if if there's one strength I have is being a mediator trying to make things work for everybody with Fusion, that was our vision, that's our goal. How can we be the best of the best for everybody equally and ethically. UM. So that's that's who Fusion is. That's what we do, whether it's for the consumer or the contractor. We can help people have storm damage. Make sure you find that contractor that has somebody either professionally in house or they work with somebody a professional outfit that's making sure, hey, everything is is there. The insurance company makes mistakes, not intentionally, the contractors make mistakes not intentionally, and the consumer makes mistakes not intentionally. We're just there as a buffer to make sure, hey, everybody can smooth through that process. UM. The other beautiful thing about our system is we do have a very fast, um efficient process that lasts about twenty one days. And in the construction world, some whoms, you know, it might take people two to three months to get a new roof on their their property. But with the right contractor, with the right process, working with your insurance company, the right way that can get done about four weeks, which is healthy. Um, this this country is going to need a rebuild after that hurricane. So you know what, Anthony, let's get real and recap that. I was just about to say, it's...

...horrible. It's horrific. Hurricane in did a ton of damage Fort Myers. Um, you know, you know all these naples, all these phenomenal cities in Florida that were just destroyed, and homes and businesses. It's absolutely sad. But what you all are doing, you're coming to the table trying to help people quicker, get things done, ladies and gentlemen. One of the five keys Aristotle said of any successful business or salesperson is efficiency, getting things done quickly, ready to roll. So I love that and I'm so happy that Anthony and Fusion claims Consultants as a sponsor of our brand. Now, let me ask you a question, Anthony, how do you all market to your target clients? Like? How can your target clients find you? Because there's four keys the marketing. I feel there's markets, full key accessible business marketing, sales, operations, findings. You know, how is that? Like, you know, talk about how you are marketing UM right now, it's word of mouth, uh, social media, it's it's also a relationship building. We've built some relationships with some strong manufacturers in our industry, one in particular, JF. It's been wonderful to work for them, UM representing their contractors. They brought so many great contractors to us that just need help. Hey, we don't want to do insurance, but we need to do insurance because our communities need that help. They want to navigate through that process. UM. So having news relationships, marketing that way, going to trade shows, that's been the only way I've done it. The one day that I was like, hey, you know what, I'm gonna start marketing myself, branded, my self set back for a long time. It's time to...

...get out there on Facebook had to shut down for like six hours. So I thought that was God's way. I was saying like, hey, you know, just hold your horses for now, like you're not ready to market the way you need to. And so I'm here now trying to change the way. I've been quiet about our what we have, what I believe is one of the best processes in the insurance industry. UM, and it's time for me to let go and start sharing that with as many people as I can. It's the only way I can affect change. Ladies and gentlemen, let's get real. The only way you can affect change is get out there and be a disruptor. So, Anthony, want to ask you a question. In orders it really like you say, a spark massive change, right, you have to be a disruptor. Take Amazon. People said, oh, that's never gonna work. People love the brick and mortar, they love the Sunday shopping, they love going to toys Aros, they love going to Katie Toy Store, etcetera, etcetera, etcetera. Right, Kbs out of business. Part of us is out of business. Who's crushing it Amazon? Right, let's go another step forward. People said, oh, you know red Box when they came out and Netflix, you know they came out. You know Netflix trying to have Blockbuster buying for two fifty million. Block Uster said, we're gonna crush you guys in a matter of a matter of years and you're gonna be out. Blockbuster is out of business now, look at Netflix. Right. So for people listening, right, Anthony, how can they become a disruptor in the business or how can they become a disruptor and what they're trying to accomplish to get to that next level. Um. I think it's just it's sharing information that people have been scared to share in data and putting yourself out there. I mean, with our system, we hold ourselves accountable, just like we hold our clients accountable. If there's not even in balanced accountability, then we're not going to be successful at being a disruptor.

UM. I mean, for me, one of the biggest things we put with our data. When somebody logs into our system, they see everything. So if we're behind, they see it. They need it because communication works. It's just like a marriage, right. If you don't communicate with your spouse with things that bother you, upset you, you're gonna stay jarred up and it only gets worse. So for me, I've learned to pay express get don't get comfortable with being uncomfortable, because the moment you learned to be uncomfortable for goals to become comfortable, You've got to do things that just are outside your body. I think breaking out of your own show is how you disrupt. Some of the times that disruption doesn't happen because we keep it bottled in. And that's what I've done for last five years. I've kind of hidden the shadows. Uh, somebody else can sell that, somebody else can brand it. And now I'm I'm trying to take control and say, know what I believe in this, I'll prove it. I'll show people live if they want to do it. Um, But nobody knows unless I get out there and do something crazy, so disrupting, do something crazy. I don't know what it is yet, but I think it starts here. This is this is a big thinker. I'm not a face, the interview, the type of person um comfortably, but it's it's been enjoyable so far, so I appreciate it. Well, I'll tell you what anthy You could have fooled me, my friend, because I thought you were natural at this. And what's interesting is and what's your thoughts on this? You said you're not natural at being on TV or interviews or podcasts and all that, but you have passion for your product and for your brand. What would you say or how would you say when you have passion for something, no matter what fears obstacles, like you coming on our podcast, you will overcame that and I can always tell people it's a very last, very easy going podcasts. Right,...

...talk about what you've got going on your business, because the end of the day, it's time for our guest to shine. It's not about me, it's about the great guests that we have. How would you relate having so much passion for your brand? Right, Anthony, to give you the strength to do things that you're afraid to do sometimes that you know you need to do to get where you want to be. Another great question, it's I'll give credit. Uh. Good friend of mine brought this up about two weeks ago. I was talking about, you know, I don't know if I'm excited or I'm scared, like excited are scared? And he said, you know, fear and fear and excitements the same emotion. And that stopped me for like three days. That's all I thought about. What what was it? And the biggest thing that you know and talking about that is controlled right as a small business entrepreneur, um, you know, we can only control with what effort we put in right. If we can't control being unorganized, if we don't put that into it. So passion, when I what drives me for my passion is I know I have weaknesses, I know I have strengths. I don't just want to focus on one. Like I'm always about in a group of If I'm sitting in a room of ten people, I want to make sure all ten of us can have a good time. If there's one person that's down in the corner having a tough time, I just can't have my full excitement. So my passion for that is how can I lift up one person? One person? All? You gotta start with everybody that I tried to work with and build myself around, you know, either passed or passed. Um. I look at futures, you know what where are they heading? What do they want to do? If I can be a part of that, lift them up? Hey, Like I want to help out. That's my passion to connect with people, to help people, Um, to help myself. But I know I can't help others unless...

I self focused. Been trying to go into the gym, trying to you know, make all the doctor's appointment to show up and you know, get my back to where. You know. I picked up my son the other day for the first time in a while, and he was like, oh, usually said hurt, and it hit me like, oh progress, Sometimes you don't see the progress, but if you, if you stay true to your passion, progress will show. You just gotta be patient with it. I lack that sometimes, right an the final question, what is one characteristic that you would say on the what we call the character ethics, things like honor, truth, loyalty, patience, right that an entrepreneur needs to exhibit and have in order to get to where they want to get, which is the finished line and beyond. The first word that came to my mind was umility. Um. You know sometimes it's well, a lot of times, especially you know, whether you're struggling as a business owner, whether you're successful, you're going to hit that point where you've got to stand up and you've got to be vulnerable to the audience, whether it's staff members, it's clients, strangers. Um. That's that's been a hard thing for me to adapt to because the best quote I've heard in the last year was that from Ted Lasso show was be curious not judgmental. Effected back on that, it's like, many times I just don't want to be I don't want to be judged. People want to be curious. I love for people just be curious, but don't judge just because I've failed multiple times. I don't take ls as a loss. I take them as lessons. Um. So yeah, humility would be the one word that's change my change some viewpoints about myself. Like,...

...hey, as long as I can stand up and do those things, Um, I can lay my head down on the pillow. I love it, Ampathy. How can people connect with you to find out more about Fusion Claims Consultants. So we do have a Facebook page, right, we're not too active on it. Besides, you know some weekly posts that are just more like motivational Monday, you know, Monday through Friday. We want to provide value by communicating that way. Um, they're just trying to feel like we're trying to sell something. So Facebook, we have Fusion TP a dot com. Um. That's that's the main things you can find me, you know through my email on that on Facebook. You can send me a message. I do track that every day. That however, however, the world likes to communicate these days, been self emails that it works. So what's your email for Google? And want to shoot you an email? So it's gonna be um the best way to be claims at Fusion Claims dot com, everybody claims at Fusion Claims dot com. If you're in the insurance business, if you're a consumer, if you're a contractor, get in touch with Anthony. He's a phenomenal guy, his brand sponsors are shouldn't be hearing a lot more about his company's name and all the great things they're doing. And the final tip of this phenomenal interview in life, don't be afraid to step out of your comfort zone and do things that you might think are scary or might make you fearful. Like Anthony said, he's not the best at getting on you know, interviews, But until he said that, I would have never known right. And that's the whole point of our podcast, Authentic People with...

Bentive Amazing Stories. Again, this was an elite episode sponsored by Fusion Claims Consultants and their owner, Mr Anthony Hines was on our show today. I hope you'll joined the podcast. Have a great day.

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